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Cat Lover Gifts &
Home Decor

Laurel Burch Genuine Products


Shipping Policy

Our orders are shipped via the US Postal Service within 1-2 business days - although we try to get most orders out the same day if placed by 1pm EST (business days only). 

We may substitute (at no charge in shipping cost to you) a faster method of shipping, for example you choose Parcel Post, we may decide to ship by Priority or First Class or FedEx since these are faster. If you choose First Class we may ship by Parcel Select.

For US customers, our shopping cart will automatically figure the shipping charges based on your zip code, the total weight of the items in your cart, and the delivery method you select. You may view the shipping costs of the items in your cart, by clicking on the "View Cart" button and entering your zip code in the appropriate box.

 

On the "View Cart Page", to get the shipping cost, click the "Estimate Shipping & Tax" button:

Ship Cost 1

It will open a small window, just fill in your country, your state and your zip code - then click the "Estimate Shipping & Tax" button:

Ship Cost 2

 

It will open a small window, just choose the best shipping method and click "Update Shipping Cost" :

Ship Cost 3

 

For International customers, our shopping cart will automatically figure the shipping charges based on your country, the total weight of the items in your cart, and the delivery method you select. You may view the shipping costs of the items in your cart, by clicking on the clicking on the "Check Out" button, entering your shipping information, and clicking to go to the Next page. Your options and costs will be presented to you before you need to enter payment information.  We do not ship to all countries.  You will have to start the checkout process to see if your country is an option.

 

U.S. Shipping. We ship items in the United States by US Postal Service (and FedEx as needed), primarily using Priority or Parcel Post delivery. Your options will be presented to you during checkout. We list approximate delivery times below, however the postal service provides no guarantee of timely delivery. Once we turn a package over to the postal service, we will not be responsible for the delivery time.

  • Priority Mail - Arrives within 2 to 3 business days after shipping in most U.S. cities. Some outlying cities require more time. Please note that with the change in postal rates regarding Priority shipping dimensional charges, the Priority shipping amount shown in your shopping cart may not be sufficient to ship an oversize box. In that case, we will contact you before shipping.

  • Express Mail - Arrives within 1 - 2 days depending on when your order is received and shipped. We will package and ship Express orders within one business day. Overnight is not guaranteed, as it depends on your location.  USPS routinely requires a signature.

  • Parcel Post - Allow 10 or more business days for delivery, particularly if going to the West coast. It costs less, but it takes longer! (this option available only on heavier packages).

  • First Class - Arrives within 2-5 days after shipping to most areas in the US. This option will appear on the shipping page under the other options if you package weighs 12 ounces or less. Click on the link that reads, "Click here for rates" to see these special rates.

International shipping is limited. Orders for merchandise less than $25 may be cancelled.  First Class and Priority International mail is available. Express may be available to your country - Express costs more than other classes, but is the only form of mailing that provides insured shipping with tracking of packages. Our shopping cart automatically calculates international shipping charges. Simply add the items to your cart, start the check-out process, selecting your country.  Once you have entered your shipping address and before you enter any payment information, you will be presented with your shipping options and costs. You may then decide whether or not you would like to complete the transaction. International Countries we ship to - at this time we only ship to Australia, Germany, Virgin Islands US, & United Kingdom - if your country is not listed please contact us. Note we will do our best on international shipments, but the risk is on the buyer. Where possible we will include insurance. Also note if the shipping cost charged does not cover the actual cost, we may contact you for the extra cost.

How long will it take for me to get my International Shipped package? First Class Mail International will usually take 7-10 business days, but it could take up to 14 business days. Priority Mail International will usually take 6-10 business days, but it could take up to 14 business days. Priority Express Mail International will usually take 3-5 business days, but could take up to 7 business days.

Orders that are refused and returned to us may be charged a 20% restocking fee. Orders that are canceled after they have shipped will be charged a 20% restocking fee, if the package is returned within 10 days of shipping. Orders that are returned to us because the customer entered their address incorrectly, will be charged an additional shipping fee to re-ship the package.

 We can accommodate in-person pick up or return of products, just let us know first.

 



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Buy with Confidence - 30 Day Return Policy.
30 Day Return Policy

 

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